Last Updated on November 27, 2025
Welcome to Verse & Vessel – Holding the Message Close to Heart (“we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase from our store.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
a. Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment gateways)
b. Non-Personal Information
- Device type, browser type
- IP address
- Pages visited and time spent
- Referring website
This information helps us improve our website experience and services.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To arrange shipping and delivery
- To communicate with you regarding your purchase
- To send updates, promotions, or marketing materials (only with your consent)
- To improve our products, website performance, and customer experience
- To comply with legal and regulatory obligations
3. Payment Security
All payments are securely processed through trusted third-party payment providers such as PayPal, Stripe, and other supported gateways. Verse & Vessel does not store or have access to your full payment card details.
4. Sharing of Information
We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:
- Printing and fulfillment partners for order processing
- Courier and logistics providers for delivery
- Payment processors for secure transactions
- Government authorities if required by law
All partners are required to comply with strict data protection standards.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Understand website traffic and usage
- Personalize your shopping experience
You may disable cookies via your browser settings, but some site features may not function properly.
6. Data Protection & Security
We take reasonable technical and organizational precautions to protect your data against:
- Unauthorized access
- Loss
- Misuse
- Disclosure or alteration
Despite our efforts, no online transmission is 100% secure. You use our services at your own risk.
7. Your Rights
Subject to applicable laws (including Singapore’s PDPA and GDPR where applicable), you have the right to:
- Access your personal data
- Request correction of your personal data
- Withdraw consent for marketing
- Request deletion of your personal data
To exercise your rights, please contact us at:
📧 hello@versenvessel.com
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices, content, or security of these external sites.
9. Data Retention
We retain your personal data only as long as necessary for:
- Order fulfillment
- Legal and accounting obligations
- Customer support and service improvements
10. International Customers
As we deliver internationally, your information may be transferred to and processed in countries outside Singapore. By using our services, you consent to such transfers.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised “Last Updated” date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:
Verse & Vessel – Holding the Message Close to Heart
📧 Email: hello@versenvessel.com
🌐 Website: https://versenvessel.com